Health & Human Services

Offices Closed to the Public

Health & Human Services Community Services Building is closed to the public effective the end of the day Friday, November 13th.

Health & Human Services
221 W. Seminary Street
Richland Center, WI 53581
Phone: 608-647-8821
Fax: 608-647-6611
Aging, Disability, & Resource Center
Phone: 608-647-4616
Fax: 608-647-6611


Health and Human Services and the Community Services Building are closed to the public effective the end of the day Friday November 13th. Although office and lobby services are suspended, other services will continue to be provided via telephone, video-chat, telehealth, and in-person meetings in the community when appropriate.

Clients and other members of the public may continue to call 608-647-8821 from 8:00 AM to 4:30PM for assistance and inquiries.

Health and Human Services continues to recommend social distancing, masking, and practicing excellent personal hygiene to minimize the exposure and spread of the COVID-19 virus in order to keep our staff, clients, and members of the community safe.

For Emergency Services:
Concerns involving suicide, mental health, addiction, and other crisis situations to speak with a crisis professional. 888-552-6642
Contact the Richland County Sheriff’s Department for concerns involving child abuse or neglect to request the Child & Youth Services On-Call Worker. 608-647-2106

Aging & Disability Resource Center

Services will continue to be available through phone contact. Individuals may call the ADRC at 608-647-4616 for needs. This includes Disability Benefit Specialist services, Elder Benefit Specialist services, Information and Assistance services (which includes resources and assistance with Long Term Support Program information and enrollment), and transportation services.

Adult Protective Services

Services will continue to be available by phone. To make a report of abuse, neglect, self-neglect, or exploitation of an adult at risk or elder adult at risk call 608-647-8821 during office hours or 888-552-6642 afterhours.

Behavioral Health

Services will continue to be available through phone and, in some cases, video calling. Current clients may call 608-647-8821 during office hours to speak to their behavioral health professional.  Press zero to ask to be connected to the staff extension.

For mental health crisis services, call 888-552-6642 to speak with a crisis professional.

Child & Youth Services

Child and Youth Services has continued to provide in person services on a limited basis. We continue to assess for the needs of families on a case by case basis and utilize safeguards when conducting in person contacts and home visits. Phone calls and virtual visits will still be utilized to provide services and supports to children, youth and families as an alternative or supplement to in person contacts. To make a report of abuse, neglect, or a child welfare concern, call 608-647-8821 during office hours and the Richland County Sheriff’s Department at 608-647-2106 afterhours.

Economic Support Services

Services continue to be available by phone. For assistance with FoodShare, Health Care, or Child Care benefits, you can apply by using the ACCESS website:, by calling 888-794-5556 Monday through Wednesday and Friday, 8:00 AM to 4:00 PM and Thursday 9:00 AM to 4:00 PM. Documents or premium payments may be mailed or placed in the drop box near the front entrance.
If you are homeless and need to pick up your Quest Card or MA Card, you can call 608-647-8821 to schedule an appointment to receive it. Vault Cards will not be issued at this time.

For Energy Assistance, call 608-647-8821 to leave a message and someone will be reach out to you to determine the best way to provide this service.

Nutrition Services

The senior meal sites have been closed until further notice.  Home-delivered meals will continue as scheduled and can be offered as an option for those in need.  Requests for home-delivered meals can be made by calling the Senior Nutrition Program at 608-649-5937

Public Health Services

Due to the public health emergency, some services have been scaled back or suspended.  TB tests and childhood immunizations are being provided by appointment only at this time.  Please call 608-647-8821 and ask for a Public Health Nurse if you would like to schedule a date and time for these services.  For all other services related to public health, individuals may call the office at 608-647-8821 for further information.

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